Frequently Asked Questions
Find answers to common questions about our electric vehicles, export process, international shipping, and global delivery services through .
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Global EV Export Standards & Vehicle Quality Control
What is your quality inspection process for pre-owned EVs?
Every vehicle exported by undergoes a comprehensive multi-point inspection before shipment. This includes battery performance testing, motor and electronic system checks, chassis inspection, and full interior and exterior condition evaluation. A detailed inspection report is provided for complete transparency.
Are your vehicles compliant with international import standards?
Yes. We have strong experience exporting EVs to global markets including the Middle East, Africa, Central Asia, and other international regions. Our team prepares complete export documentation and assists buyers in meeting local customs, registration, and import compliance requirements.
How do you guarantee the Battery Health (SOH) of used EVs?
We carefully inspect and verify the State of Health (SOH) of every used electric vehicle battery before export. Battery diagnostic reports and performance data are checked to ensure stable driving range, charging performance, and reliable long-term usage for overseas buyers.
Global Shipping & Customs Support
What shipping methods do you provide?
offers flexible international vehicle shipping solutions based on your destination market and order requirements.
- Sea Freight: Ro-Ro and container shipping for the Middle East, Africa, Southeast Asia, and other global regions.
- Land Transport: Professional vehicle carrier transport and China-Europe railway shipping for Central Asian markets including Kazakhstan and Uzbekistan.
Do you handle export documentation and compliance?
Yes. Our team assists with export declarations, customs paperwork, vehicle certificates, shipping documents, and international compliance requirements to ensure smooth customs clearance and delivery.
How soon can my vehicle ship?
Most vehicles can be prepared and shipped within a short processing period after order confirmation and payment verification, depending on stock availability and destination country requirements.
What are typical shipping times?
Shipping times vary by destination, shipping route, and transport method. Sea freight usually takes several weeks, while land transportation to nearby regions can be completed faster depending on customs processing.
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EV Brands, Vehicle Supply & Custom Sourcing
Which Chinese EV brands can you source?
works with a wide network of leading Chinese electric vehicle manufacturers including BYD, Zeekr, Li Auto, NIO, XPENG, Tesla China, and many other trusted EV brands. We supply electric sedans, SUVs, MPVs, pickup trucks, and hybrid vehicles for global buyers.
Do you support custom sourcing for specific vehicle requirements?
Yes. In addition to ready-to-export inventory, we provide customized vehicle sourcing services for dealers, fleet operators, and project buyers. Our team can source vehicles based on preferred model, production year, mileage, color, configuration, and budget requirements from the Chinese automotive market.
Can you provide bulk supply for large-scale dealerships?
Absolutely. We support wholesale orders and long-term dealership partnerships with stable vehicle supply, competitive export pricing, and professional logistics coordination for international distributors and commercial buyers.
Secure Payments & International Transactions
What are your standard payment terms?
commonly works with secure international T/T (Telegraphic Transfer) payment terms. In most cases, a deposit is required to reserve the vehicle inventory, while the remaining balance is completed before shipment after final inspection and export preparation.
How can I verify the quality and availability of vehicles before payment?
We provide detailed vehicle photos, videos, inspection reports, VIN information, and real-time inventory confirmation before payment. Buyers can also request third-party inspections or live video verification for additional confidence and transparency.
What Incoterms do you usually work with?
We support multiple international trade terms including FOB, CIF, EXW, and other commonly used Incoterms based on your shipping destination, logistics requirements, and import preferences.